Direct Line Insurance Group plc was acquired by Aviva plc on 1 July 2025. Read the announcement

Contact Us

Feedback is always welcome!

We value your feedback, and indeed many of our working practices have been shaped by the comments we have received on our services.

If you would like to share any feedback we would love to hear from you.

How to contact us

If you would like an update on your vehicle or need to discuss specific details about your repair please contact the individual site. Please ‘click here' to select a bodyshop.

Girl outside Direct Line Group Head Office